FAQs

General FAQs

Here are answers to the questions we are asked most often. If you can’t find the answer you’re looking for then please do contact us.

What tickets do I need to buy?

You’ll find all the details about which are options will suit you best in our ‘What Tickets do I need to Buy?’ guide.

Are Day Tickets on sale for the festival?

A Limited number of Day tickets are on sale now and can be purchased here.

How do I find out who is playing on which day?

You can find out when your favourite artist is appearing via our day split posters here.

What is the Payment Plan and how do I use it?

Our monthly payment plan spreads the cost of your tickets across several months. Full information can be found here.

What do I do about ticketing queries?

Please contact your point of purchase with any ticketing queries.

Ticketmaster Enquiry Page

If you have booked with Ticketmaster, your tickets will be available in your Ticketmaster account, which you can access via your laptop or mobile phone app closer to the festival date. Please note: YOU MUST DOWNLOAD ALL TICKETS before leaving for the festival.

Ticketmaster has a Camp Bestival tickets help page here with lots of useful information.

Where’s my ticket/wristband?

Your e-tickets will be available in your Ticketmaster account which you can access via your laptop or mobile phone. Please note YOU MUST DOWLOAD ALL TCIKETS TO YOUR MOBILE before leaving for the festival.

I have tickets for Camp Bestival Dorset, but want to attend Camp Bestival Shropshire instead – can I change my booking?

Tickets for Camp Bestival Dorset are not valid for Camp Bestival Shropshire. Please contact your point of purchase with any ticket enquiries. Ticketmaster – submit a request via your ticket account.

Can I bring my children who are aged 17 or under?

Ticket holders under the age of 18 can only enter the festival with a parent, legal guardian or nominated guardian of a certain specified age. You can find all the details in our full ticket terms and conditions.

Do babies and babes in arms need a ticket?

Babies and babes in arms must have tickets, which are free and can be easily added to your ticket order. They can also be added free of charge to an existing ticket order by contacting Ticketmaster or your point of purchase.

Can I arrive on Thursday with a Weekend Ticket & when do I have to leave?

Yes all Weekend Tickets are valid from Thursday to Monday.

 

Thursday:

Car parks will open from 9am.

Accessible campsite opens at 9am.

Box Offices, Campsites, and Campervans and Caravans/Trailer Tents fields open at 10am.

Fri/Sat/Sun: Car parks and Campsite entrances open at 7am.

Thurs/Fri/Sat/Sun: No entry or re-entry to the festival site after midnight. No entry to the festival site after 8.30pm on Sunday.

Monday: Campsites close at midday. Car parks close at 2pm.

How much is the car park?

Please purchase your car parking tickets in advance (available from your point of purchase priced £24.10), Car Parking is also payable when you arrive at a cost of £29.10 (cashless payments only).

Your Car Parking ticket is valid for the whole weekend, no matter how many times you come and go. Day Car Parking Tickets are available priced £11.50 per day in advance, or payable on arrival at a cost of £16.50 (cashless payments only).

NB: Weekend Ticket holders staying off-site should must retain their ticket for reuse each day.

Are there Accessible parking spaces?

Each car park has some dedicated spaces for access customers. Blue Badge holders should display their badge in addition to car parking tickets, and speak with stewards on arrival to be directed to an accessible parking space

What’s happening on Thursday?

Thursday is a great day to arrive and set up camp while making friends with your neighbours. It helps to ease the traffic congestion and gives you some time to relax into your surroundings. Entertainment on Thursday includes circus shows, and trapeze acts, DJs in Caravanserai and Rimsky’s Yard, Wild Tribe happenings, plus amazing food and drinks in The Feast Collective, and food stalls and traders across the Magic Meadow, and Upper and Lower Kids’ Gardens.

Where can I get a Site Map?

The 2024 map will be released around 1 week before the festival. You can download the Camp Bestival Dorset 2023 site map here which has a similar overall layout.

When can I get a timetable/running order/programme/site map?

Programmes containing running orders for the stages and site maps are available to buy in advance when purchasing your festival tickets, or at the festival from our roaming merchandise sellers or merchandise stalls. The site map will be published around a week before the festival on this website.

Running orders will also be available on our free Camp Bestival App – just search for ‘Camp Bestival’.

 

Is there a Camp Bestival mobile app?

Yes! Download the official Camp Bestival App here: Apple Store (iOS) / Google Play (Android)

It’s a year-round handy companion to the festival – plan your family adventure, receive updates and offers, and discover a world of music, attractions, theatre, comedy, activities and so much more.

Do I have to book in advance for any of the activities or entertainment?

The majority of activities, entertainment and shows on site are free but some activities must be booked in advance. Please pop by the tents to see workshops and activity organisers to put your name down to attend. Make sure to sign up to our mailing list for news on pre-bookable events.

Do you accept cashless payments?

Yes – Camp Bestival is completely cashless, we only accept cashless payments. You can use debit/credit cards or apps such as Google Pay and Apple Pay. Pre-paid debit cards are a good option for children to purchase food and soft drinks independently.  There are no ATMs at the festival so if you plan to leave the festival site by taxi at the end of the night do bring a small amount of cash with you.